Frequently Asked Questions
Here are some of the most common questions we get from you guys... If you have any more questions, you can contact us here
How do I check my order delivery status?
Feel free to contact us at email@example.com or through our Telegram number, +2347054641332 to get the latest information about your order.
How long is your delivery?
Our deliveries take about 3-15 working days.
Can I cancel, exchange or return my order?
You can't cancel, exchange or return orders. So, make sure you make the perfect choices before placing your order.
Do you offer any discounts?
Yes we offer sales and promotional discount occasionally. So make sure you save our site and follow us on Instagram, @the.authentes, to get the latest products at the best prices.
Can I request a refund?
If your order is damaged on delivery, you may request for a refund via email, firstname.lastname@example.org, with photographic proof.